Get Better Business Skills
Learn the art of business with inspired business skills sessions and tailored one to one mentoring support specifically for you and your business needs. This fully funded flexible programme covers Marketing, Business Planning, Sales & Service, Change & Process Management and ToNetZero
We want to encourage creativity, confidence and innovation in you – and your business – with our skills programme, Better Business Skills.
Now a well-established route to help businesses of all sizes to improve business skills, our sessions can give you the confidence and courage to plan a new pathway for you, your employees and your business.
This fully funded programme, delivered in partnership with the North of Tyne Combined Authority, offers:
1. Business Skills Sessions delivered by Expert Tutors in half day online sessions – clients can build their own programme from the wide range of sessions available
2. One to One Mentoring – Once the selected Business Skills Sessions have been completed Learners have the option of accessing up to 3 hours of Mentoring from their selected Expert Tutor to help them embed the skills and knowledge in their business or their role
All Learners will be supported by a Skills Adviser to build a tailored programme that quickly builds their skills, knowledge and confidence.
We’ve grouped the current sessions into themes we feel naturally complement each other but you can Build Your Own Programme by selecting sessions across multiple themes as suits your requirements.
- All sessions
- Business Planning
- Marketing
- Sales, Service and the Customer Experience
- Managing Change and Process Management
- ToNetZero
| Session | Overview |
|---|---|
| Brand & Deliver | Get to grips with the magic of marketing and learn how to build a brand and strategy. |
| Business Planning | Make a plan – What does success look like to you, what are your visions and values? |
| Carbon Footprints | Evaluate your own carbon footprint and offer realistic working solutions effecting a reduction |
| Circular Economy | Understand the key concepts involved in developing a circular economy and what this means for you |
| Customer Service | We all say we are happy to help – but how does make a difference to your bottom line? Understand your customer’s journey and how you can really help. |
| Finding Customers | Discover where your customers are through research and profiling techniques – making a difference to your sales strategy. |
| Forecasts and Budgeting | Learn how to use budget to improve your business performance. Budget prep, variances, financial planning and management. |
| Lead by Example | Move from manager to leader through understanding different styles and techniques. |
| Lean Strategies | Learn the basics of this established strategy that identifies problems, removes inefficiency and gives you a better working environment – profitably. |
| Low Carbon and Ethical Marketing | Produce a coherent and balanced low carbon marketing plan |
| Low Carbon Operations | Understand the challenges facing corporate businesses, relating to low carbon operations |
| Managing Risk and Change Management | Understand how to build a better business – with tools and practical tips around process improvement, risk, change, cost analysis and problem solving. |
| Perfect Pitching | Understand the value of the verbal business card and create a great first impression and how to work without waffle. |
| ROI & Social Media | Hints and tips to track and measure social activity to work out its worth. Tools and spreadsheets available to help measure success. |
| SEO and Digital Marketing | Make your website more prominent by understanding how to improve your search ranking |
| Time Robbers | Understand your robbers and learn techniques to help prioritise your workload to improve your business. |
| What is Net Zero? | Get a greater understanding of the core elements of the To Net Zero agenda |
| Your Sales Toolbox | Understand the sales journey, build your confidence and convert your sales with a toolbox of techniques. |
| Session | Overview |
|---|---|
| Business Planning | Make a plan – What does success look like to you, what are your visions and values? |
| Forecasts and Budgeting | Learn how to use budget to improve your business performance. Budget prep, variances, financial planning and management. |
| Finding Customers | Discover where your customers are through research and profiling techniques – making a difference to your sales strategy. |
| Session | Overview |
|---|---|
| Finding Customers | Discover where your customers are through research and profiling techniques – making a difference to your sales strategy. |
| Brand & Deliver | Get to grips with the magic of marketing and learn how to build a brand and strategy. |
| ROI & Social Media | Hints and tips to track and measure social activity to work out its worth. Tools and spreadsheets available to help measure success. |
| SEO and Digital Marketing | Make your website more prominent by understanding how to improve your search ranking |
| Session | Overview |
|---|---|
| Perfect Pitching | Understand the value of the verbal business card and create a great first impression and how to work without waffle. |
| Customer Service | We all say we are happy to help – but how does make a difference to your bottom line? Understand your customer’s journey and how you can really help. |
| Your Sales Toolbox | Understand the sales journey, build your confidence and convert your sales with a toolbox of techniques. |
| Session | Overview |
|---|---|
| Lead by Example | Move from manager to leader through understanding different styles and techniques. |
| Time Robbers | Understand your robbers and learn techniques to help prioritise your workload to improve your business. |
| Lean Strategies | Learn the basics of this established strategy that identifies problems, removes inefficiency and gives you a better working environment – profitably. |
| Managing Risk and Change Management | Understand how to build a better business – with tools and practical tips around process improvement, risk, change, cost analysis and problem solving. |
| Session | Overview |
|---|---|
| What is Net Zero? | Get a greater understanding of the core elements of the To Net Zero agenda |
| Carbon Footprints | Evaluate your own carbon footprint and offer realistic working solutions effecting a reduction |
| Circular Economy | Understand the key concepts involved in developing a circular economy and what this means for you |
| Low Carbon Operations | Understand the challenges facing corporate businesses, relating to low carbon operations |
| Low Carbon and Ethical Marketing | Produce a coherent and balanced low carbon marketing plan |
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With over 200 businesses now attending our specialist business skills session, take a look at some of our video case studies:
“I will have to rebuild my business from the ground up after covid eases but my word, what an arsenal of new business development skills I have gained and have taken away skills that will serve me for years to come”
Nicole Dowley, owner of New Flame Yoga, Newcastle
“I was bumbling along trying different things but not really getting anywhere with conviction. NBSL and this programme changed that. I am a business owner and NBSL have been instrumental in me achieving that mindset. The biggest gain for me (and there have been many!) is the confidence I now have in my products and the whole concept of what I do.”
Claire Barber, The Weaselry, Warkworth, Northumberland
Register your interest in Better Business Skills
To find out more about the Better Business Skills programme, just click below, enter your details in the form and one of our skills team will get in touch. Please note, to be eligible for the programme, you must be aged 19+ and live in the North of Tyne area.
If you have any questions, you can give us a call on 01670 813322 or email [email protected]
Delivered in partnership with the North of Tyne Combined Authority, Better Business Skills is a programme exclusively for people who live in Newcastle upon Tyne, North Tyneside and Northumberland and has been developed in response to the challenging and ever-changing economic landscape currently faced by businesses of all shapes and sizes.