Case Studies

Helping to reduce carbon emissions from the region’s museums and galleries

Tyne & Wear Archives & Museums, which manages nine museums and galleries across Tyneside, is working to reduce its venues’ carbon emissions. Glenn Asher-Gordon, Information Governance Officer, explains how taking part in the ToNetZero programme has helped him to play a part in shaping the organisation’s net zero strategy. What’s your involvement in helping Tyne […]

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Person grinding metal

Better Business Skills helps growing SME refocus on growth

Black Hills Products, Northumberland-based engineering business has invested in its training to help continue its commitment to growth, calling on NBSL’s fully funded programme, Better Business Skills, for support. Run by husband and wife team, Dave and Lynsey Crossman, Black Hills Products provides engineering solutions to the utilities and energy sectors, and employs a small

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Mann being served in a shop

Spruce up your customer experience with our latest business skills sessions

With hospitality and tourism businesses enjoying the sunshine as high occupancy rates return to pre-pandemic levels, NBSL are urging businesses to look ahead and secure their place for the launch of Better Business Skills – now in its 3rd year of providing tailored skills knowledge, coaching and mentoring through facilitated workshops. With sales & customer

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General view of Wydon Farm

Northumberland farm B&B futureproofs business with technology & skills upgrade during lockdown

With Better Business Skills launching its 3rd year of workshops and facilitated group coaching sessions, the Autumn series of sessions is packed with themes around how to enhance the customer experience, maximise sales with improved marketing techniques  – great timing as tourism and hospitality businesses start to evaluate and evolve their customer journey. One business, Wydon Farm B&B,

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Close up of sewing machine and fabric

Stitching together skills helps provide a business growth mindset

With skills now taking its rightful place on the national agenda, NBSL are pleased to announce the 4th year of the successful business support programme, Better Business Skills.  Following two successful years and welcoming over 240 people to the programme, the innovative programme has provided tailored plans that develop business skills for individuals and businesses

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